Return & Refund Policy
We offer returns for items within 15 days of receipt of shipment. Refund base on different condition and will be charged fees for non damaged or defective product return. Return will return to U.S address.
Damaged, defective product, or missing part
If you receive a damaged or defective product, you must contact us and provide photos of damaged or defective product within 2 days. If we confirm your claim, we may issue a partial refund without return. Or we send you return address for you to return.
All returns are return on customer's own cost. Refund will be deducted 20% restock fee + PayPal transaction fee 3.49%+ $0.49.
Provide a wrong address:
1. Wrong address that cause carrier to return to sender:
• The original package is returned back and delivered to the sender, refund see above.
• The sender does not receive the return package because provide a wrong address: No refund!
2. Personal reason's return:
Customer does not want this product for personal reason and is not satisfied with the product received for reasons such as: the size, color, and material of the product received, incompatible or not useful for intended purpose, no longer needed/wanted, accidental order or bought wrong item, spent too much money, etc.
Item not look like pictures
If you return reason is "Item not look like pictures or not as described," you need to provide photo evidences to prove. Most product photos are taken from the real products, but the lighting of some times will cause color slight difference, and the sizes are measured by hand will have slight difference should be allowed. Some Product images may show multiple products for showcase product effect. The product itself only contains what is mentioned in the product title and variant options.
If the product is not big difference, we consider as personal reason for return. Depending on the item, you will return on your own cost and will be charge a fee.